|
| Dr..Tibor Handa CEO, Dentist and founder of Fair-Trade Dental |
The FairTradeDental Web Store has been offering an increasingly popular purchasing solution for professionals for more than a decade. We operate with a unique business model that is optimized for online sales, providing our customers with freedom and flexibility.
With us, orders can be managed entirely online, allowing our customers to make purchases at their own pace, even outside of business hours, maximizing time efficiency.
Professional Platform and Optimized Operation
Although the user experience is similar to that of traditional web stores, the FairTradeDental Web Store requires professional registration. The real difference lies in our operating model: we have optimized our company for customers who order a wider range of products on a regular basis. Digital warehousing and continuous logistics improvements, as well as our decade-long, successful cooperation with GLS, enable professional efficiency. This efficiency is further enhanced by our reliable network of foreign suppliers and our long-term experience in knowing who to work with and who to avoid. This process optimization is key to ensuring stable, fast delivery and competitive prices.
As operators of the FairTradeDental Web Store, our internal expertise significantly speeds up processes: we test and describe products and develop our portfolio in-house. This knowledge guarantees product information based on personal experience, which is confirmed by customer satisfaction (for example, hundreds of positive Google reviews).
AI Integration and Expanded Customer Base
Our offerings are not limited to dental practices; many other healthcare businesses also purchase from us, and even patients can find quality oral care and hygiene products here. Technological advancement is essential for us: we are constantly developing the FairTradeDental Web Store platform, for example by integrating AI. This brings immediate benefits to our customer service (constant, multilingual assistance) and increases our internal efficiency in managing advertisements.
Environmentally conscious operation
We consider environmental awareness to be our fundamental responsibility. We focus on reducing harm: in line with our digital operations, we do not have a paper-based catalog, our office is paperless, and invoices are sent electronically. We send orders in reused boxes, which has been recognized with an award for our waste reduction efforts.
How a dental webshop works
RTL interviewed Dr. Tibor Handa, founder of the Fair-Trade Dental Ltd