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Terms and cond.

Terms and cond.

About us  |  Delivery costs and times  |  Payment options  I  Tax Charges  I  Warranty  |  About products

Our Contact details:

Our e-mail address: info@fairtradedental.com
Phone number: +36-1-792-7332
Fax number: +36-26-555-132


Making A Purchase

Making a purchase could not be easier. Just browse our sections and click on any items that you wish to buy and put add them to the shopping cart. Proceed to the checkout or continue shopping.

Your order can be placed in the webshop and by e-mail as well.

27.0% VAT is included in the prices.

Currencies are displayed and transactions can be made in euros (EUR), in dollars (USD) and in forints (HUF) according to the languages to be selected. For the payement method Paypal and Sofort Banking, you choose the currrency from these three ones you wish. It isn't problematic for the payment by credit card because the bank system exchange automatically any currencies to the required one during the transaction.

Shipping And Handling Please note that we are ONLY able to guarantee delivery throughout Hungary to Post Office addresses.

The services we offer:

1) Hungary:
- Post

2) Europe and rest of the World :

- Post/EMS <2kg
- Orders over 2kg will be sent usually via GLS, DPD, DHL

To see the delivery charges and time please click here

In our shop there is no handling charges, the delivery charges are the only ones. Hidden costs will not arise during the shipment.

Customer orders delivered to outside Hungary can not hold Fairtradedental Ltd. responsible for any loss or damage to goods encountered during transit.

If this is the case, customers will be contacted.

Please note:
- Orders must be placed before 12.30pm (by hungarian local time) for same day dispatch (subject to availability).
- All delivery timescales are subject to availability.
- Your order may be delivered in separate parcels for economic reasons .

- We can't deliver to PO Box addresses.

If you do live outside Hungary, you can still place an order for delivery within Hungary. Just enter the hungarian address in the correct page at the checkout. And in that case your order will be subject to hungarian delivery charges.

We aim to deliver your order right away. We will send you an e-mail to confirm your order within 24 hours after your order. If any problem occurs, you will be informed as soon as possible. You will receive an e-mail with the dispatch informations in wich you will find the tracking number to follow up the delivery. Usually 99% of transports arrive in the delivery address, but if you have any problem, just send us an e-mail within 28 days, and your problem will be treated.If it is justified, we even send again the item. We can not yet assure a 24-hour phone customer service, so please send us an e-mail, if possible.

Back Orders

If your item is not in stock, that means that instead of In our stock you find During transport, but you can place a back order for it.

Within 24 hours you will be informed about the possible date of sending the product.

You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges: VAT

A) Within the European Union

 In our website normally the gross prices are shown that means that 27% of tax is added to the net price. It is useful for you to know that in Hungary the VAT rate is 27%.

If you and your dental undertaking is in the European Union, and you dispose of  Union VAT Number, please send it us by e-mail before ordering or when registering please write it as an information. We will check it, and if the number is valid within 24 hours you will be placed in a special customer group buying for net price. In consequence the prices will be reduced by 21,26%. According to the Union legislation VAT shall be reimbursed in the own country of customer. So, you can purchase cheaper because the VAT rate in your country is surely lower than 27%. Another advantage that VAT shall not be reimbursed immediately.

B) Outside the European Union

For customers from outside the European Union gross prices are shown, that means that 27.0% VAT is included in the prices.


Guarantee We guarantee your satisfaction. All of our products come with a 28 day no quibble guarantee.

Reaching Us If you need to reach us, please email us on info@fair-trade-dental.com, alternatively, you can fax us on +36-26-555-132 or write to us at  H-2094 Nagykovácsi, Károli Gáspár street 10.

Privacy Policy

Our data processing system is in accordance with hungarian legislation. Fair-Trade Dental Ltd. do not disclose buyers' information to third parties. Only courier service is informed about the customer's delivery address and e-mail address, and not more.Fair-TradeDental Ltd. stores data order solely in order to satisfy the order, prove eventually the orderdetails or send a newsletter.

Our data processing registration number:  NAIH-63924/2013 

Cookies are used on this shopping site, but you can disable them by setting on google in this link:


If you have any problem, please indicate it!

Property rights of the informations

Property rights of the informations shown on the website are owned by Fair-Trade Dental Ltd. The content and design of www.fairtradedental.com are protected by international and hungarian law. It is strictly forbidden to distribute any information or item which derive from the elements contained herein. The user who accesses the website cannot under any circumstance modify them in any form and publish them again. We reserve all other rights for the published contents and if need we apply to the courts for jurisdiction.The person who register in our website, consider our privacy policy to be accepted and agreed.

About products

Apart from small devices and handpieces 98% of our products are available and in stock.

We can not assure the maintenance and repairing of dental devices and handpieces for abroad that is why we prefer to not sell them abroad.



Customs are different according to the delivery places.

A) Within the European Union 

Within the European Union the delivery is duty-free, there is no customs fee.


B) Outside the European Union 

If the product is delivered to a country outside the European Union, an extra administration fee can be determinated by customs authorities of the country. This is not depending of us, we can not influence it or take account of it. Please inquire about it at your country's customs authorities. The customs procedure limit can vary by country. The fee can be levied only for the items above this limit.

Credit Card Security
For further information please click here


Please note: Hungarian law applies to this contract. We practice a policy of continual review and reserve the right to change the above terms and conditions at any time without notice. Before purchasing please check whether they changed.